Monday, 21 March 2016

BlackBerry vs LG on Instagram

How often does each brand post new content?

BlackBerry is present on Instagram but is not particularly active on the social media channel.  BlackBerry averages about one post per week.  In comparison, LG USA mobile is much more active on Instagram averaging one post per day.

What kind of content does each brand post?

BlackBerry posts images and short videos of the Priv smartphone, artistic photos of the Priv smartphone, photos of various Priv advertisements (ads on buses, on billboards etc.), and images of celebrities at BlackBerry events.  

Example of BlackBerry Instagram post


LG posts photos of the soon to be released G5 smartphone and photos that were taken using the G5 smartphone. Later posts from LG show images of the V10 smartphone and photos taken using the V10 smartphone.

Example of LG Instagram post

Is there a description feature on this platform? What kind of content is included?

On Instagram to the left of the Display image is where the description is located.  On BlackBerry’s Instagram page, the description is “BlackBerry”.  It includes the #hashtags: #Priv, #PrivacyOn, #BlackBerry Passport, #widerworld.  It also includes a link to www.blackberry.com (BlackBerry’s website).  It also displays the number of posts (190), number of followers (118,000), and the number the brand is following (91).

On LG’s Instagram page, the description is “LG USA Mobile Life’s Good.  Meet the #LGG5: bit.ly/24lcWla which is a link to a webpage containing information for the new LG G5 smartphone.  It also displays the number of posts (515), the number of followers (65,800), and the number the brand is following (39).

Which are your two brands most successful recent images/videos? 

The most successful recent BlackBerry Instagram post was a post of an image of a slid open BlackBerry Priv smartphone (https://www.instagram.com/p/BAQyM3DmrNO/?taken-by=blackberry) displaying the physical keyboard with the Apple Music application interface on the screen.  The description of the post was “blackberry Play nice. #applemusic available on #blackberrypriv. Powered by #Android”.  The post has 2,673 likes and 103 comments.

Successful BlackBerry post


The most successful recent LG mobile Instagram post was an image of the soon to be released G5 smartphone with the removable battery (https://www.instagram.com/p/BCLw-0dFG47/?taken-by=lgusamobile) sliding out from the bottom of the phone. On the battery is written “life’s good when you play more”.  The description of the post is “lgusamobile Modular Design = 100 #LGG5”.  The post has 2,173 likes and 114 comments.

Successful LG post

Why do you think these two images were so successful?

The BlackBerry post was successful because they used #hashtags for popular brands including #applemusic, #android, and #blackberrypriv.  #Hashtags improve search engine optimization and so it is safe to assume that people were made aware of the post when they were searching for things like Apple Music or Android smartphones.  BlackBerry users would also be happy to learn that they could access Apple Music on their new Priv smartphone so that would have increased likes and comments as well.

The LG post was successful because the post was about the new flagship LG smartphone soon to be released.  There is a lot of interest and demand from LG customers and smartphone enthusiasts for the new device.  In addition, LG is the first mainstream smartphone maker to use a modular design making it unique in a market that is very competitive.  The uniqueness of the upcoming device increased interest and that lead to more likes and comments.


1 comment: